Contact info

Carpathia Clinic

9 Charing Cross, St Helier

Jersey JE2 3RP

Opening times

Clinic operating hours 

Monday - Friday 9am - 5pm

Testimonials

Don't just take our word for it - read feedback below from our patients in their reviews of Carpathia Clinic.

Carpathia is the best


June 2022

My appointment was very professional, Dr Kirstie Ross made me feel at ease and comfortable as I was visibly nervous. Much more patient centric than other clinics I have visited. Would recommend to anyone seeking alternative treatment.


June 2022

Kirstie was very friendly, and made me feel very comfortable. She really took the time to listen to my needs and concerns. I felt safe, comfortable and valued. I couldn't have asked for better support and a plan moving forward.


July 2022

Dr Kirsty and staff absolutely made me feel less anxious and totally relaxed thank you


July 2022

From day one you have been absolutely amazing with me. I came to you totally addicted to tremadol now I’m free of it and on my happy chilled path to recovery the reception staff to the Dr and pharmacy have been spectacular I can’t thank you enough


August 2022

Clinic an pharmacy both brilliant


August 2022

people really listening and looking for the right solutions


September 2022

Very helpful and friendly around many thanks


September 2022

I can not explain how happy I am Carpathia clinic exists now. I am blessed with the most caring doctor I have ever met- Dr. Ross. She bringed back my trust I am in safe hands and she is not treating me as as a number but really listen and most impostand understand! Administative service- more than exellent, Tillie is such a responsible, friendly and helpfull all the time! Admirations for creating amazing team and big TANK YOU! I only regret did not move to your clinic earlier! 🙂


September 2022

Service is excellent as always


September 2022

Very pleased with care and treatments. Seems I am listened too


October 2022

I wasn’t too sure what to expect from this service. The stigma surrounding cannabis as a recreational gateway drug is well known, so I had some trepidation as to to how it would impact my life. I’m a family man who suffers with acute sciatica on a daily basis. Some days are worse than others and trying to stay positive during a flare up of my condition is always a challenge. I’ve had everything from epidurals, facet joint injections, daily opioid pain killers that make me Feel unwell and I try to stretch and exercise regularly but my mood is always short and low. Since I started to liaise with Carpathia clinic I was immediately impressed by the level of professional one to one care and genuine empathy for my plight. They have the ability to cater to my specific problem and work with me regards to dosing, mixing and matching oils and plant to find the right balance. I wanted to stay lucid during the day and relaxed in the afternoon and evening, so after the first couple of weeks after some trial and error (I was far too medicated the first night and caught me off guard) I reduced the amount by more than four times the recommended dose. I’m able to converse with people easily. I have no feelings of paranoia or edginess, quite the opposite, my mood is uplifted by a great degree. I’m happier, patient with difficult situations, much more thoughtful with family. I’ve noticed the improvement in my mood and my mobility as has my family. I feel that cannabis deflects my pain by keeping my mind more active. Instead of concentrating on my pain I’m thinking more deeply about other things. Im far more active around the house and after nearly three months I feel like the combination of oil and plant are having a real effect on my well being in a positive and constructive way. I must point out that for the last two weeks I’ve only been using the oil twice a day with a high cbd 20% low thc 1% just to see if I’m able to stop taking plant when I want and it was an easy thing to do. No withdrawals or mood swings. I think it’s important to try and play around with the doses to suit your lifestyle. Start off really low and gradually increase it if you need to. Everyone’s pain is different and doses will need to be adjusted accordingly but the doctors at Carpathia will 100% work it out with you and tailor it to your lifestyle. So far I’ve had a really positive experience and I’m excited to see how this magical plant will help me long term.


October 2022

Excellent service and true to there word


November 2022

Brilliant customer service, a clinic that actually goes out of their way to help you and doctors that really care about helping you.


November 2022

There was a mistake on prescription, this was solved and communicated efficiently and clearly which was excellent service. Then I needed to make a different change myself to it, and I still received amazing service, very happy with the whole team!


November 2022

Very good service with helpful polite staff ,,well done


November 2022

Moving to Carpathia from TMCC has been the best choice I've made, the doctors are more knowledgeable about cannabis and how terpenes work and actually take time when in an appointment to see how I'm progressing and how my medication is reacting with me. Also the patient liason officer is very compassionate and knowledgeable when it comes to cannabis, a great clinic to be with!


November 2022

Best customer care in the industry that I have experienced


November 2022

They really do go above and beyond to help. So friendly and easy to deal with


December 2022

Carpathia Clinic has exceeded my expectations and improved the quality of my life.


December 2022

Amazing service as usual , DR Brendan Kellett make me feel I’m in good hands , my script is swiftly put through , well done team


December 2022

Thank you so much for all the help , have a Merry Christmas ❤️


December 2022

Fantastic service, totally stress free conversations, Kirstie knows her stuff, visiting here has changed my life for the better, pain free and much better mental health, exceeded expections. Thank you to all.


February 2023

Kirstie is fantastic and really listens to your problems, before suggesting sensible solutions and advice.


February 2023

Great doctor who doesn’t just take your cash. Really gets interested in all difficulties being experienced and addresses.


March 2023

I’ve been to many doctors around jersey regarding my mental health and doctor kirsty ross has exceeded all of my expectations, she has helped me in the past month more than any doctor which I am beyond greatful for. I can finally sleep now I can now wake up with a smile on my face again! Not only a wonderful doctor but dr ross really shows how much she cares about her patients. I honestly cannot thank dr ross enough!


April 2023

I was quite sceptical and anxious at first about trying medical cannabis for my condition, which has been in constant flare-up for nearly a year, but I have been blown away by the results. I have been prescribed numerous medication over the years including steroids, anti-inflammatories and biological injections and I was fed up of being a medical guinea pig. After the very first evening of vaping my medication, I had immediate results the very next day and my consistent pain, plus other debilitating symptoms disappeared. My sleep has dramatically improved and I feel like a new healthy person. The service I received from Carpathia has been so friendly, warm, welcoming and very professional. I am so very grateful and pleased that I have found a natural source of medication to help my condition and improve my overall well-being.


April 2023

My doctor was absolutely amazing and the service in reception is great !


May 2023

The team at Carpathia have been caring, friendly and driven to do all they can to help me. The difference I have seen in myself and my relationships with others since visiting the clinic is huge, and I’m so grateful for the help.


May 2023

A comfortable venue with a real relaxed feel. The process from initial consultation is seemless and caring.


July 2023

The team at Carpathia have been outstanding. Listening to my needs and able to provide advice and guidance. I was skeptical at 1st around the use, but glad that I took the step to see how this could benefit me in ways other medicines cannot. I have found the whole experience at Carpathia to be easy and relaxed and the support to be swift and caring. Thank you 🙂


July 2023

Very understanding , Professional service and advice / assistance , supportive and sensitive to the individuals needs.


August 2023

Great clinic very professional & supportive. The staff are kind and reassuring.


August 2023

I had a great experience at the clinic. The staff displayed great professionalism, they were very helpful and ready to assist at any problem.Overall, I highly recommend the clinic. Big Thank you!


September 2023

All members of staff very courteous and friendly couldn’t be more helpful


September 2023

I am very very satisfied with the service I recieved today. I feel like a very valued customer. My doctor was very understanding and took the time to find what would best suit my needs. Its an honour to be a patient at Carpathia.Thankyou.


September 2023

Lovely team as always 🙂


September 2023

Very friendly and helpful people. Thank you very much.


October 2023

Professional, super friendly clinic. A joy to see/experience in this day and age. Thank you very much!


October 2023

Thank you for your guidance, assistance and knowledge. Since being assisted by Carpathia i genuinely and sincerely feel better physically and mentally, daily. My pain is gone or less with my the medicine and I feel more relaxed and ready to engage in everyday life. Thank you so much!


October 2023

Kristie was amazing today. Very reassuring. Very calming. Thank you Kirstie ☆☆☆☆☆


November 2023

The Girl at reception is a joy when entering, very welcoming. The Doctor is very professional and a pleasure to see. I would have no hesitation in recommending Carpathia and particularly Kirstie.


November 2023

Kirstie is amazing. Due to severe pain, I was unable to manage daily life. Kirstie has given me my life back and I have never felt better and more in control. For that, I am forever in her debt. Thank you Kirstie, you are an absolute angel! ⭐️⭐️⭐️⭐️⭐️


November 2023

A very welcoming and friendly clinic, Dr Ross clearly explained the questions I had, and the medicines were effective. Can't ask for more than that. Highly recommend Carpathia clinic.


December 2023

Dr Kirstie is really nice, gentle and understanding. Love to speak to her.


December 2023

Its a pleasure to attend. Other doctors receptionists could learn a lot by observing how to do the Job properly. The Doctor Kirsty is a lovely person always friendly and determined to help.


December 2023

I'm very happy I came to Carpathia clinic - doctor is excellent, understanding my symptoms and helping me through the plan to help my needs. The receptionist is really friendly, helpful and kind. Really happy I came to the clinic. Excellent staff / doctors all around.


January 2024

So polite and a very pleasant experience and lovely surroundings.


January 2024

I am very very satisfied with the outcome of my appointment today, it went exactly as I had hoped.


February 2024

Dr Ross is really lovely and understanding.


March 2024

Life savers.


March 2024

I am made to feel welcome and at ease when I am at Carpathia. I feel heard and respected and as though my thoughts and feelings are completely valid. I am never made to feel uncomfortable or as though I am doing something wrong (this was my biggest worry)


April 2024

Excellent customer service.<br>


April 2024

It's great to be treated like a patient and not like a number.DrRoss is great at what she does.


April 2024

Very warm welcomed Wonderful team Caring about your needs and expectations, you have been changing my life Thankfully


April 2024

Carpathia Clinic is central to town & an easy location to find & attend. All staff very helpful. Prescriptions ready next day, but mine so far have been same day if requested. System used seems to work very well & efficiently where I had nothing but problems with my previous clinics prescription ordering sending & pick up constantly. Dr Kirstie Ross is very knowledgeable, professional & caring. She listens to the client & offers feedback & understanding adjusting script where needed. Information very informative & sent by email. Interesting read & laid out to be easily understood. Very happy with the service.


April 2024
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